Our exchange policy

OUR EXCHANGE POLICY

I.   POLICY
Applied 01 time of exchange / 01 order
Not applicable for accessories and underwear, discount products
The original product price you are exchanging for other products in stock at the website

II.   CONDITIONS
Time eligible to change products within 7 days from the date you receive the product
Products are intact stamps, labels and unused.

III.  IMPLEMENTATION GUIDE
Step 1: Send an email to exchange products
Step 2: After sending a request to exchange, please send the product to Blue Exchange within 5 days according to the nearest Viettel Post post office to the receiving address 359 Le Van Sy, Ward 13, District 3 (hotline: 086.8570768)

Time to receive products during office hours from Monday to Friday.
Online orders when ordered automatically will respond to customer mail and will be processed from Monday to Friday (office hours).